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Diabetes Self Care Program (7 steps to success)

1.7 Evaluation


Evaluation can be formative or summative. Formative evaluation focuses on the processes of a program eg to find out if improvements or adjustments are needed to achieve the educational outcomes. Evaluating processes is a way of monitoring the implementation of the program. The summative evaluation is focused on assessing what outcomes have been achieved from the program eg long term effects of a program.

The first phase for evaluating this program will use a formative approach as this will inform further adjustments/improvements to the education program.

Formative evaluation

    1.     Service capacity measures
    • total occasions of service for DSCP
    2.     Service reach measures:
    • number of referrals to DSCP versus prevalence of DM2 for a given geographical area
    • number of referrals to DSCP of newly diagnosed DM2 versus incidence of DM2 for region
    3.     Efficiency measures:
    • number of people referred versus the number attending the introductory module
    • number people attending the introductory module versus numbers attending further modules (none, some, all)
    • number of people who actually attended versus number booked in
    • number referred to other health service providers
    4.     Surveys (for participants and the presenter)

These can be used at the end of each session to get a general feel for how the clients and the presenter felt after the session. Click on the link for an example of a consumer satisfaction survey and a health professional survey.

This framework can then guide discussion between the diabetes educator and the observer. A written summary about any ‘action taken’ is also recommended.

Summative evaluation (to be completed post formative evaluation stage)

The report Outcomes and Indicators for Diabetes Education – A National Consensus Position (Outcomes and Indicators Framework 2007) provides a framework for the design and evaluation of diabetes education programs. Some of the outcomes related to diabetes education from this report were identified as:

Some of the tools that can be used pre and post education to assess outcomes are listed below.

If you would like access further information about these tools please contact Diabetes Outreach either via email of phone.

 

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